Electric Bike Tours (“our”, “us” and “we”) Box Office - Terms and Conditions of Sale and Booking
1. Online Box Office Arrangements
a. These full terms and conditions apply to tickets sold through our box office online site. These terms and conditions should be read prior to purchase, as purchase of a ticket means you accept all the terms and conditions.
b. The information contained in this website has been prepared solely for the purpose of providing information about performances and making online bookings for these performances.
c. By accessing this site you will be assuming all risks associated with the use of this site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via our box office site or your access to it.
d. You will only use this website for personal private use.
2. Tickets
a. Tickets for sale online are subject to availability.
b. You should check your ticket at the time of purchase and contact us immediately if there is a mistake.
c. We will not be responsible for any tickets that are lost, stolen or destroyed.
d. The price of the ticket includes any applicable taxes and booking or collection fees.
3. Delivery
Tickets will be supplied by email for you to print out. If you have no facilities to print a ticket, please contact us by email at support@electricbiketours.co.uk
4. Refunds and Exchanges
a. Once tickets have been booked and paid, refunds and exchanges are possible in the event of you or us cancelling the booking. A cancellation fee may apply.
b. If you cancel, you are entitled to a 75% refund or you can book another tour.
c. If we cancel, you are entitled to a full refund or you can book another tour.
d. Please read our full terms and conditions at electricbiketours.co.uk/terms.html
5. Cancellation
a. You can cancel your booking by giving us 5 days written notice (2 tickets purchased) and 7 days written notice (3+ tickets purchased).
b. We reserve the right to cancel any tour without notice. To operate, our tours require a minimum group size of 4.
c. Please read our full terms and conditions at electricbiketours.co.uk/terms.html.
6. Conditions of Attendance
a. We reserve the right to refuse participation to anybody attending a tour.
b. You must comply with all the safety instructions given by the tour guide.
c. Please read our full terms and conditions at electricbiketours.co.uk/terms.html.
7. Accuracy
The information contained within this site is correct at time of being published. We reserve the right to make alterations where necessary and are not liable for any subsequent omissions.
8. Data Protection
Under the Data Protection Act 1998 we have a legal duty to protect any information we collect from you. Personal data you give will be used exclusively for providing you with the information or service that you have requested. Once you have booked tickets with us, your details will be held on our database. We do not pass any of your personal data to outside organisations and/or individuals.
All information is correct at the time of publication. We reserve the right to make alterations should circumstances require it.