Ormiston Victory Academy Online Ticket Purchasing Terms and Conditions
1.0 Overview
This policy defines the terms and conditions that are applicable to tickets for academy events made available through an online third party ticket agent.
2.0 Purpose
This policy is designed to clarify the terms and conditions of sale for any ticket purchased for academy hosted events using a third party online booking agent.
3.0 Scope
This policy applies to all purchases of tickets for academy events via the designated third party booking agent.
4.0 Definitions
1. “Our”, “Us” and “We” refers to Ormiston Victory Academy.
2. “site”, Thelittleboxoffice.com, The Little Box Office – the third party online booking agent
3. Paypal – the chosen online payment processing company.
5.0 Online Box Office Arrangements
a. These full terms and conditions apply to tickets sold through Our box office online site. These terms and conditions should be read prior to purchase, as purchase of a ticket means you accept all the terms and conditions.
b. The information contained in this website has been prepared solely for the purpose of providing information about performances and making online bookings for these performances.
c. By accessing this site you will be assuming all risks associated with the use of this site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via Our box office site or your access to it.
d. You will only use this website for personal private use.
6.0 Tickets
a. Tickets for sale online are subject to availability.
b. You should check your ticket at the time of purchase and contact Us immediately if there is a mistake.
c. We will not be responsible for any tickets that are lost, stolen or destroyed.
d. The price of the ticket includes any applicable taxes and booking or collection fees.
7.0 Delivery
Tickets will be supplied by email for you to print out. If you have no facilities to print a ticket, please contact us by email at boxoffice@ormistonvictoryacademy.co.uk.
8.0 Refunds and Exchanges
a. Once tickets have been paid for refunds will be at the discretion of Us and will be dealt with on a case by case basis (the exception to this is at sub-clause 4c).
b. If you cannot attend a performance We are unable to refund or exchange your tickets.
c. If the event is cancelled or rescheduled by Us you will be entitled to a refund. Refunds must be claimed within 1 month from the date of the event.
d. Any postage and/or card charges are non-refundable.
9.0 Cancellation
It is your responsibility to ascertain whether the event you have booked has been cancelled or rescheduled. (see also Refunds and Exchanges).
10.0 Conditions of Admissions
a. We reserve the right to refuse admission.
b. We reserve the right to request patrons to leave the premises.
c. You should retain your ticket as it may be required for re-admission.
d. You must comply with safety announcements and instructions given by the stewards.
e. Animals are not permitted within the venue, with the exception of assistance dogs.
11.0 Accuracy
The information contained within this site is correct at time of being published. We reserve the right to make alterations where necessary and are not liable for any subsequent omissions.
12.0 Data Protection
This site may contain links to other sites at which your personal information is collected, on our event pages for example. When following a link to another site, the collection and use of your personal information is controlled by the privacy policy of that site. We do not accept any responsibility or liability for the privacy policies of external websites and your use of external websites is at your own risk.
All information is correct at the time of publication. We reserve the right to make alterations should circumstances require it.